Senior UX/UI Designer

London - Hybrid Remote

About Remarkable

We are Remarkable – a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organisations to bring personalized digital experiences to life. If you're passionate about helping brands grow and thrive in a dynamic digital landscape, this is a place where you can make an impact!

We’re a collaborative, forward-thinking team that embraces new ideas, stays curious, and constantly explores the latest tools and trends. If you’re passionate about digital marketing, enjoy getting stuck into both the creative and analytical sides of search, and are ready to grow your skills alongside senior specialists, this is your next move.

Role Overview

We’re looking for a Senior UX/UI Designer with proven experience in designing exceptional digital experiences across multiple platforms. This is a hands-on, senior-level role within our Experience Design team, ideally suited to someone who thrives in a fast-paced agency environment and can balance creativity with strategic thinking.

You’ll be taking the lead on UX/UI design across a range of client projects, from global brands to ambitious start-ups. Working closely with our multi-disciplinary team, you’ll shape high-quality digital experiences that are informed by research, optimised for usability, and visually stunning.

This role supports the SVP of Experience Design and is a fantastic opportunity to grow, where you will be empowered to thrive in the context of an industry undergoing fundamental change; our strategy for negotiating the challenges and opportunities of AI and systemised design is focused, responsible and champions human creativity.

Key Responsibilities

UX & UI Design Responsibilities

• Lead the UX and UI design of websites, products, and platforms across a range of industries and client types.

• Plan and execute user research, wireframes, user flows, prototypes, and high-fidelity visuals that align with both user needs and client goals.

• Leverage AI tools and methods to enhance the UX process, from analysing qualitative research and aiding ideation to automating documentation and asset creation.

• Create, maintain, and scale design systems that ensure brand consistency and improve efficiency across design and development teams.

• Present design concepts internally and to clients, clearly articulating rationale and integrating feedback where appropriate.

• Champion accessibility, usability, and inclusive design practices across all touchpoints.

• Create clear, concise functional specifications for the business analysis and development teams.

• Collaborate closely with front-end developers to ensure smooth design-to-development handoff, including communication of design values, interaction patterns, and responsive behaviour.

• Demonstrate advanced use of Figma, particularly in building structured design systems and components with clearly defined tokens (e.g. spacing, typography, colour) that map efficiently to code.

• Conduct QA of developed work to ensure alignment with design intent and identify areas for refinement.

• Stay ahead of industry trends and emerging tech to bring fresh thinking to our design approach.

Team & Project Leadership

• Take ownership of multiple concurrent projects, ensuring timelines, deliverables, and stakeholder expectations are well managed.

• Provide design mentorship and guidance to mid and junior designers, supporting their growth and maintaining high standards across the team.

• Support the SVP of Experience Design in evolving our creative processes, tooling, and internal standards.

Personal Attributes

• A confident and collaborative communicator who can build trust with clients and internal teams alike.

• Calm under pressure and comfortable with the fast pace and varied demands of agency life.

• Strong attention to detail and an ability to see both the bigger picture and the finer points of execution.

• Open to feedback, always learning, and proactive in improving both personal skills and team output.

• Passionate about digital design, user experience, and the role of creativity in solving real problems.

Skills and Experience

Essential Skills

• 5+ years of experience in UX/UI design, ideally within an agency or multi-client setting.

• A portfolio showcasing user-centric design across web and/or product interfaces.

• Deep expertise in Figma, including component libraries, auto layout, prototyping, and design systems.

• Understanding of front-end development workflows and how to structure design deliverables for smooth handoff.

• Confident in presenting work to both internal stakeholders and clients.

• Skilled in balancing creativity with business and user goals.

• A champion of others, able to celebrate and elevate team members.

Preferred Skills

• Experience working with global or multi-brand design systems.

• Familiarity with native app design and customer journeys.

• Understanding of WCAG and accessibility standards.

• Familiarity with analytics and optimisation tools such as Hotjar, GA4, and A/B testing platforms.

What We’re Looking For

• A natural curiosity and desire to learn and grow.

• Enthusiasm for data-driven design and a willingness to get hands-on.

• A team player who enjoys working in a collaborative and supportive environment.

• Someone who brings fresh ideas, attention to detail, and creative thinking to the table.

What We Offer

• Growth-Oriented Environment: Work with industry leaders and cutting-edge strategies.

• Private Healthcare: Access after probation period.

• Hybrid Working: x8 days per month in a Remarkable Office.

• Charity Days: Paid volunteer days to support causes you care about.

• Generous Leave: 25 days annual leave + bank holidays.

• Professional Development: Ongoing training and access to learning platforms.