Data Analyst

London or Manchester 

Hybrid Remote

Remarkable Group is a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialize in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organizations to bring personalized digital experiences to life. If you're passionate about helping brands grow and thrive in a dynamic digital landscape, this is a place where you can make an impact.

Our Culture

Remarkable Group's company culture is centered around being "remarkable," with a strong emphasis on innovation, continuous learning, and a deep sense of purpose. Employees are encouraged to be adventurous, open-minded, and driven by passion and determination. The group places a significant focus on personal development and professional growth, offering opportunities for ongoing training and skills enhancement. We foster a collaborative environment where diversity, equity, and inclusivity are actively championed. The company promotes flexible working, sustainability, and social responsibility, ensuring that its operations leave a positive impact on both the environment and the communities it serves!

Purpose of Role

The post holder will be the first point of contact for tracking and insights and will work in conjunction with the Head of Experience Marketing to create, roll out and evolve the Remarkable Group data analysis and insight offering. Data is crucial to the success of creating experiences that convert and you will play a pivotal role in delivering data led, omnichannel experiences for our clients.

Key Responsibilities and Accountabilities

1. Lead and define best practices when it comes to tracking and reporting for the agency and our clients.

2. Be the go to person in the agency for Data and Insights, provide subject matter expertise concerning the strategic roadmap for tracking across business and our clients.

3. Drive forward our leading-edge thinking across Data and Insight.

4. Work with the Head of Experience Marketing to evolve an effective strategy for growth and delivery of remarkable day-to-day outputs for the data and insights offering.

5. Aggregating and blending various sources, analyse experience data to draw insights that can be fed into the wider Experience Team to support marketing, design and optimisation initiatives

6. Support other team members by provisioning value led data insights for our clients to prove ROI, evidence user engagement across their lifecycle and identify further opportunities for success.

7. Transform business requirements into technical specifications and work with our engineering to ensure robust and successful implementations.

8. Help with acceptance criteria and troubleshooting of analytics related issues and provide QA sign off for technical implementations.

9. Represent and raise awareness of Remarkable Group’s Data and Insight offering internally and at industry events and conferences.

We expect all of our team members to adhere to and promote our company core values.

We also expect all team members to promote equality of opportunity, be committed and professional at all times, and comply with the company’s health and safety policy. To be open and interested in new technology and methods of delivering the company’s products and services, and to continually develop personal technical skills and to challenge and stretch boundaries.

Experience Required

• At least 2 years’ experience working in data analysis and tracking.

• Awarded/Qualified by a relevant body.

• A relevant qualification in data analysis, or degree in maths, statistics, economics, computer science, or another quantitative field.

• Hands on experience in multi / omnichannel tracking, preparing technical specifications, helping engineers through implementation and testing.

• Experience creating and/or evolving client reporting and data dashboarding for insights - drawing on multiple datasets to achieve a holistic view of performance.

• Experience working with API integration platforms, such as Supermetrics / Zapier.

• Experience in dashboard creation and reporting using Data Studio / PowerBI / Tableau.

• Strong quantitative, problem solving and analytical skills.

• Strong knowledge of industry best practices and applying analytics to drive better decision making.

• Experience in defining and maintaining best in class governance practices for tracking and reporting.

• Some knowledge in the Data Services area (Integration, Business Intelligence, Data Science, Data Stewardship etc.)

• Client facing background, ideally from a digital agency is preferred.

• Experience working with Sitecore XP and Sitecore analytics would be a bonus, but not essential.

Attitude

• A curious mind with a passion for analysis and data led decision making.

• Enthusiastic, highly organised and collaborative.

• Aspirational, raise the bar and facilitate positive change.

• Dynamic and solution focussed.

Skills

• Analytical mind with the ability to handle, analyse and interpret data from various sources.

• Strong presentation skills and confidence in public speaking in a range of settings and audiences.

• Logical, methodical and able to solve problems, with a keen eye for detail.

• Data tracking strategies and technical implementation.

• The ability to translate non-technical business requirements into clear analytics briefs.

• Skilled at reporting and drawing combined insight from various sources.

• Highly literate and able to communicate complex concepts or strategies to a range of audiences.

Technical Skills

As a minimum we’d expect you to have a good understanding of the tools your team use:

• Google/Sitecore analytics

• Supermetrics / Zapier / Data Studio / PowerBI / Tableau

• Good understanding of HTML, JavaScript, web tagging

• Atlassian Suite

• Microsoft 365 suite

• G-suite for day-to-day admin

• Collaboration tools - Slack, Miro etc

Bonus skills / experience, but not essential

• Experience working with:

  • Sitecore and Sitecore analytics

  • RelevantEdge.

  • Adobe Analytics, including technical implementation.

  • CRO/Testing tools inc Hotjar, Sessioncam etc.